Define the job before choosing the provider
Spend a week recording the work you want to delegate. Separate recurring coordination from one-off projects and work that needs a qualified specialist. The right service model depends on the job, how often it happens and how much continuity matters.
A useful brief includes your time zone, preferred working hours, regular tasks, tools, stakeholders and approval boundaries. Replace “help me with everything” with concrete requests such as “coordinate meetings, maintain the calendar and follow up on agreed actions.”
Compare the service models
| Model | Useful when | Clarify before committing |
|---|---|---|
| Dedicated full-time | Work is recurring throughout the day and continuity matters. | Schedule, scope, matching and management responsibilities. |
| Dedicated hourly or part-time | You need the same person but a smaller amount of ongoing support. | Available hours, response windows and how unused time is handled. |
| Freelance project | You can define a specific deliverable and manage the work directly. | Deliverable, deadline, revisions and ownership of the finished work. |
| On-site assistant | Essential duties require physical presence. | Location, duties and the hiring arrangement. |
Sanad provides the first model: a dedicated, full-time remote assistant, with client-chosen hours and ongoing Sanad support. If your need is occasional or primarily on-site, compare other arrangements rather than assuming full-time remote support is the right fit.
Questions to ask every provider
- Will the same assistant work with me, and how is the match chosen?
- Can I discuss relevant experience and working style before agreeing?
- Which time zone and hours will the assistant actually cover?
- Which tasks are included, and which need a specialist or separate agreement?
- Who handles onboarding, feedback and problems with the working relationship?
- How are access, confidentiality and approval permissions managed?
- What happens during holidays, absence or a change of assistant?
- What are the total charges, payment terms, notice period and cancellation rules?
- Can I read relevant client evidence and see what it actually demonstrates?
Look for evidence that answers your question
A review can describe a client’s experience, but it does not establish a universal result. A case study is stronger when it explains the original situation, the work done and the observed outcome. If a provider quotes hours saved, ask how that figure was measured.
Read Sanad’s approved client testimonial. The support examples on our homepage are labelled illustrative scenarios; they are not presented as measured client results.
Make the decision in writing
Compare providers against the same brief. Mark each requirement as confirmed, not included or still to be agreed. A low headline price means little if the hours, scope or support model differ. Ask for a written proposal that covers your actual working arrangement.
Next: compare remote assistant options, find a model for your workload or explore the Sanad service.