These answers describe Sanad’s working model and what to discuss before starting. Your written proposal confirms the individual scope, schedule and commercial terms.
For a fuller explanation, read the Sanad PA service guide or use the provider-selection checklist.
What can my assistant help with?
Calendar, inbox, travel, documents and day-to-day coordination are a good starting point. We agree your specific responsibilities and service boundaries during discovery.
Will I have a dedicated assistant?
Yes. Your dedicated, full-time remote assistant learns your work, backed by ongoing Sanad management. You choose the working hours, and your proposal confirms the agreed arrangement.
How is confidential information handled?
We discuss access, confidentiality requirements and working practices before onboarding. Request the applicable confidentiality terms on your call.
What if my needs change?
Raise changes with Sanad so we can review the workload and discuss an appropriate adjustment. Any change to scope or terms is agreed together.
How quickly can we get started?
Matching and onboarding depend on your requirements and availability. We confirm a realistic timeline after the discovery conversation.
What are the contract and cancellation terms?
Hours, pricing, contract length, cancellation and replacement arrangements are set out in your proposal. We walk through these details before you commit.
What is a managed personal assistant service?
A managed personal assistant service combines a dedicated assistant with ongoing support from the service provider. With Sanad, the assistant handles the agreed day-to-day tasks while Sanad helps establish the working relationship and reviews it as your needs change.
How does Sanad differ from hiring an assistant directly?
Sanad adds matching, onboarding and ongoing management to the assistant relationship. When hiring directly, you arrange these activities yourself. Your Sanad proposal sets out the specific scope and responsibilities before you commit.
Is my personal assistant remote, and who chooses the working hours?
Your Sanad personal assistant works remotely, full-time with you. You choose the working hours, and the agreed schedule is confirmed before the assistant starts.
Can you match me with an assistant who understands my industry?
Yes. Sanad assistants have different professional backgrounds, including administration, marketing and the legal sector. We consider that experience when matching an assistant to your needs. For example, a marketing background can help an assistant understand your team and meeting coordination. A relevant background supports the assistant role; it does not replace a qualified professional adviser.